French Covid app relaunches to bumpy start

France has launched a new version of its troubled Covid-tracing app to a rough start plagued by server issues.

Renamed as "TousAntiCovid" – Everyone Against Covid – it is an update to the StopCovid app, which was never widely adopted among the population.

The new version was downloaded more than 500,000 times in the hours following its launch.

But that surge in popularity led to stability issues, with many unable to activate the app.

Only about 2.5 million people have downloaded the app since its initial launch in June – with even Prime Minister Jean Castex admitting he had not done so.

The relative boom in download numbers remains smaller than other countries' apps. The NHS Covid-19 app for England and Wales, for example, was downloaded more than one million times in its first 24 hours.

The new version of the app launched as France extended its overnight curfews, with Mr Castex declaring that "the second wave is now under way".

The country announced 41,622 new cases – a national record since the pandemic began.

Teething troubles

TousAntiCovid was revealed in a surprise announcement by Mr Castex on morning television, 10 days before its release.

It was made available for download on Thursday evening and topped the national Apple app store chart for free apps – but quickly suffered from teething issues.

French users posting on social media reported not being able to access the app, being stuck on its home page, missing text or text in English rather than French. Others were unable to activate the app, getting error messages.

France's digital minister Cedric O told television station France 2 on Friday morning that the issues were caused by a flood of too many people using the system at once – but claimed the problem had been fixed overnight.

Health officials are characterising the rebranded app as an "enriched" version of the original StopCovid app.

The update has new visuals, an "information centre" with statistics news about local measures, and integration with services such as travel certificates used to move around areas affected by curfews.

French officials are planning to add a QR-scanning system for restaurants and other venues, similar to the system used by the NHS app and others, to help keep a record for contact tracing.

French Covid app relaunches to bumpy start

French Covid app relaunches to bumpy start

data in detail

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*Deaths per 100,000 people

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The world
Africa
North America
Latin America & Caribbean
Asia
Europe
Middle East
Oceania

Country Deaths Death rate* Total Cases

New Cases

0

10
100
1k
5k

**

US 220,220 67.3 8,210,931
Brazil 154,837 73.9 5,273,954
India 115,914 8.6 7,651,107
Mexico 86,893 68.9 860,714
UK 43,967 65.5 762,542
Italy 36,705 60.5 434,449
Spain 34,210 73.3 988,322
Peru 33,820 105.7 870,876
France 33,623 51.7 910,277
Iran 31,034 37.9 539,670
Colombia 29,272 58.9 974,139
Argentina 27,100 61.1 1,018,999
Russia 24,473 16.8 1,422,775
South Africa 18,656 32.3 706,304
Chile 13,702 73.2 494,478
Indonesia 12,734 4.8 368,842
Ecuador 12,404 72.6 154,115
Belgium 10,489 91.4 240,159
Iraq 10,366 27.0 434,598
Germany 9,882 11.9 385,591
Canada 9,849 26.6 206,349
Turkey 9,445 11.5 351,413
Bolivia 8,526 75.1 140,037
Netherlands 6,817 40.0 244,541
Pakistan 6,692 3.2 324,744
Philippines 6,690 6.3 360,775
Egypt 6,142 6.2 105,705
Ukraine 6,089 13.8 324,686
Romania 5,996 30.7 186,254
Sweden 5,922 59.4 106,380
Bangladesh 5,699 3.5 391,586
Saudi Arabia 5,217 15.5 342,968
China 4,739 0.3 91,022
Poland 3,721 9.8 192,539
Guatemala 3,546 20.6 102,219
Morocco 3,027 8.4 179,003
Panama 2,585 61.9 125,739
Honduras 2,582 26.9 90,232
Israel 2,278 27.2 306,503
Portugal 2,213 21.6 103,736
Dominican Republic 2,204 20.7 121,973
Switzerland 2,145 25.2 86,167
Algeria 1,873 4.4 54,829
Ireland 1,865 38.7 52,256
Kazakhstan 1,796 9.8 109,766
Japan 1,679 1.3 94,102
Czech Republic 1,619 15.2 193,946
Moldova 1,617 39.9 67,958
Afghanistan 1,499 4.0 40,357
Ethiopia 1,371 1.3 90,490
Paraguay 1,231 17.7 56,073
Costa Rica 1,222 24.4 97,922
Hungary 1,211 12.5 48,757
Nigeria 1,125 0.6 61,630
Oman 1,122 23.2 111,033
Armenia 1,121 38.0 68,530
Kyrgyzstan 1,118 17.7 53,459
Bulgaria 1,019 14.5 31,863
Bosnia and Herzegovina 1,017 30.6 35,389
Myanmar 945 1.8 38,502
Belarus 937 9.9 88,909
El Salvador 933 14.5 31,975
Austria 914 10.3 67,451
Australia 905 3.6 27,444
North Macedonia 850 40.8 24,196
Kenya 842 1.6 45,647
Sudan 836 2.0 13,724
Serbia 780 11.2 36,608
Nepal 765 2.7 139,129
Venezuela 747 2.6 87,644
Libya 746 11.2 50,906
Kuwait 714 17.3 117,718
Tunisia 711 6.1 44,450
Denmark 688 12.0 36,373
Kosovo 656 35.5 17,009
Azerbaijan 635 6.4 45,879
Yemen 597 2.1 2,057
Uzbekistan 534 1.6 64,010
Lebanon 531 7.7 64,336
Greece 528 5.0 26,469
United Arab Emirates 470 4.9 117,594
Albania 458 15.9 17,651
South Korea 450 0.9 25,424
Cameroon 425 1.7 21,570
Palestinian Territories 421 8.7 48,129
Jordan 414 4.2 40,972
Croatia 382 9.2 26,863
Finland 351 6.4 13,849
Zambia 346 2.0 15,982
Senegal 320 2.0 15,459
Ghana 312 1.0 47,461
Bahrain 305 19.4 78,533
DR Congo 303 0.4 11,066
Norway 278 5.2 16,772
Syria 254 1.5 5,180
Angola 251 0.8 8,049
Montenegro 247 39.3 15,892
Madagascar 238 0.9 16,810
Zimbabwe 233 1.6 8,187
Haiti 231 2.1 8,976
Qatar 224 8.1 129,944
Malaysia 193 0.6 22,225
Slovenia 192 9.2 14,473
Malawi 182 1.0 5,861
Jamaica 174 5.9 8,374
Georgia 172 4.3 21,208
Mauritania 163 3.7 7,634
Nicaragua 155 2.4 5,434
Luxembourg 136 22.5 11,241
Namibia 132 5.4 12,367
Mali 132 0.7 3,411
Cuba 127 1.1 6,305
Bahamas 124 32.2 5,923
Ivory Coast 121 0.5 20,342
Lithuania 118 4.2 7,928
Gambia 118 5.2 3,655
Eswatini 116 10.2 5,800
Guadeloupe 115 28.8 7,329
Guyana 114 14.6 3,796
Suriname 109 18.9 5,144
Somalia 101 0.7 3,890
Slovakia 98 1.8 31,400
Trinidad and Tobago 98 7.1 5,333
Uganda 97 0.2 10,788
Chad 93 0.6 1,399
Congo 92 1.8 5,156
Cape Verde 87 16.0 7,901
Equatorial Guinea 83 6.3 5,074
Liberia 82 1.7 1,384
Tajikistan 80 0.9 10,574
Mozambique 78 0.3 11,190
Sierra Leone 73 1.0 2,336
Estonia 71 5.4 4,127
Guinea 70 0.6 11,538
French Guiana 69 24.4 10,268
Niger 69 0.3 1,212
Burkina Faso 65 0.3 2,406
Central African Republic 62 1.3 4,858
Andorra 62 80.5 3,623
Djibouti 61 6.4 5,499
Thailand 59 0.1 3,709
South Sudan 55 0.5 2,847
Gabon 54 2.5 8,884
Uruguay 52 1.5 2,623
Togo 51 0.6 2,104
Channel Islands 48 28.2 768
Latvia 47 2.4 3,609
Malta 46 10.5 4,871
Belize 45 11.7 2,886
Mayotte 43 16.6 4,159
Lesotho 43 2.0 1,918
San Marino 42 124.3 766
Benin 41 0.4 2,496
Guinea-Bissau 41 2.2 2,403
Maldives 37 7.2 11,271
Vietnam 35 0.0 1,141
Rwanda 34 0.3 4,996
Aruba 34 32.1 4,355
Singapore 28 0.5 57,921
Cyprus 25 2.1 2,839
New Zealand 25 0.5 1,912
Martinique 24 6.4 2,257
Isle of Man 24 28.5 348
Saint Martin 22 59.0 756
Botswana 21 0.9 5,609
Tanzania 21 0.0 509
Réunion 17 1.9 4,921
French Polynesia 16 5.8 4,548
Sao Tome and Principe 15 7.1 933
Sri Lanka 13 0.1 5,811
Diamond Princess cruise ship 13 712
Iceland 11 3.3 4,193
Mauritius 10 0.8 419
Bermuda 9 14.3 188
Papua New Guinea 7 0.1 581
Taiwan 7 0.0 543
Comoros 7 0.8 504
Barbados 7 2.4 222
Turks and Caicos Islands 6 15.9 698
Brunei 3 0.7 147
Antigua and Barbuda 3 3.1 119
Monaco 2 5.2 271
Fiji 2 0.2 33
MS Zaandam cruise ship 2 9
Curaçao 1 0.6 759
Burundi 1 0.0 550
Cayman Islands 1 1.6 235
Liechtenstein 1 2.6 235
British Virgin Islands 1 3.4 71
Montserrat 1 20.0 13
Western Sahara 1 0.2 10
Gibraltar 0 0.0 608
Faroe Islands 0 0.0 488
Eritrea 0 0.0 452
Bhutan 0 0.0 331
Mongolia 0 0.0 327
Cambodia 0 0.0 286
Seychelles 0 0.0 149
Saint Barthelemy 0 0.0 72
St Vincent and the Grenadines 0 0.0 68
Saint Lucia 0 0.0 36
Dominica 0 0.0 33
Timor-Leste 0 0.0 29
New Caledonia 0 0.0 27
Vatican 0 0.0 27
Grenada 0 0.0 27
Laos 0 0.0 23
Saint Kitts and Nevis 0 0.0 19
Greenland 0 0.0 16
Saint Pierre and Miquelon 0 0.0 16
Falkland Islands 0 0.0 13
Solomon Islands 0 0.0 3
Anguilla 0 0.0 3

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This information is regularly updated but may not reflect the latest totals for each country.

** The past data for new cases is a three day rolling average. Due to revisions in the number of cases, an average cannot be calculated for this date.

Source: Johns Hopkins University, national public health agencies and UN population data

Figures last updated: 21 October 2020, 09:55 BST

French Covid app relaunches to bumpy start

French Broadcaster BFMTV said that including the people who had installed it previously, there were now more than 3.3 million people who had downloaded the app.

That still lags far behind other nations – the England and Wales app has been downloaded more than 18 million times, while Germany's is estimated to have accumulated more than 19 million.

France's app is also different from that used by some of its neighbours. It uses a "centralised" system that sends the data from a phone to government computers to do the contact-matching.

That option was also once considered by the UK because it is thought to be helpful to epidemiologists analysing the data.

However, the more widely-used alternative – doing the matching on phones – is said to be more privacy-focused, which supporters believe could encourage more people to use it.

Source